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Review of Vista Ridge Family Dentistry

Vista Ridge Family Dentistry:

Vista Ridge Family Dentistry is a dental clinic located in Cedar Park, Texas. The clinic offers a range of dental services including cosmetic dentistry, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Friday from 7:00 AM to 3:00 PM and on Tuesdays and Wednesdays from 10:00 AM to 6:00 PM. The clinic is closed on Saturdays and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff. They have also appreciated the clinic's cleanliness and the range of services offered. However, some customers have expressed dissatisfaction with the clinic's billing practices. They have claimed that the clinic overcharged them and engaged in fraudulent practices. Some customers have also criticized the clinic for not disclosing in-network or insurance contract price agreements and for automatically including optional charges without explaining them to the customers.

Despite the mixed reviews, Vista Ridge Family Dentistry has a dedicated team of dentists and staff who strive to provide quality dental care to their patients. The clinic's facilities are modern and well-maintained, and the staff is friendly and professional. If you are looking for a dental clinic in Cedar Park, Vista Ridge Family Dentistry is worth considering.

Amenities

  • Wheelchair accessible restroom

Vista Ridge Family Dentistry Reviews - 200

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shauwiishi White

My husband and I couldn't have chosen a better place to receive our dental care. Dr. Kerr is AMAZING and the staff is fabulous. They always do an excellent job of explaining my treatment process as well as what to expect financially.

Michelle Yu

I have had to constantly check with my dental coverage and confirm it with this practice. My last visit included first, a replacement filling that recently came apart when I flossed. Secondly, I had a temporary replacement crown, which I was told I would receive a follow up call and never did. Also during the recent visit my top was soiled from the chemicals/compounds used.

My husband and I have been patients for over three years and we are very disappointed with our recent visits. Being unsaid, there are a lot of dentists in this area and the competition is high.

Jordan Day

This place is great from beginning to end! The staff are personable and they make going to the dentist professional, fun, and concise! They're comprehensive and proactive on all fronts when it comes to oral healthcare. The good reviews are spot on :)

Jb Silva

Very nice and organized people. This place runs like a well oiled machine. I admit, I have a little anxiety going to the dentist but they made me feel very comfortable and were very attentive to my needs. They also are very knowledgeable and seem to have a very good teamwork system going on.

Erica Dempsey

Dr.Kerr and Sarah were awesome! They both took the time to sit and explain everything to me, I definitely felt like they cared about my oral health and weren’t treating me like “just another patient”. One of the best dental experiences I’ve ever had to date.

Melanie Anthony

What a wonderful first visit I had to VR Family Dentistry! From the time you walk in the door you are greeted professionally and the office is very nice which includes a beverage bar, TV and a children's computer area. The staffing is extremely professional and personable. My "new" hygienist, Sarah was wonderful as well and was very thorough in my examine and sensitive to my needs. I was even offered a bottled water to drink AND...a warm neck pillow! And not just one TV but TWO that entertained me during my exam. Oh and Dr. Kerr....well, he was great! Thorough in his exam and he put me to ease with his genuine personality and peaceful, professional spirit. I will highly recommend VR Family Dentistry and look forward to taking my children there too. Thank you everyone!

Kyle Witherspoon

Let me start by saying Thank You to Dr. Max Kerr and his staff. Everyone here is first rate and then some. Let's face it, nobody is overjoyed by going to the dentist starting at a young age. Throughout my life I have experienced many dentists and I am very picky about the ones that I stick with because I have one ask "Be Gentle". Dr. Kerr is the most gentle of any Dentist I have been to by a mile and a super nice guy with a great understanding of his profession and his clients needs. If you are like me and care about getting the best job done possible at the best comfort level then look no further than Dr. Kerr. I had a crown reconstruction which is pretty major work and he even came in on the weekend when I needed urgent help. Bravo Dr. Kerr! You have a lifelong patient :)

Butch O'Dell

I went in for my initial examination and was very impressed with their friendly welcome and their professionalism. I have spent over 60 + years visiting dentists and this was by far, the most enjoyable experience for going to the dentist.
WOW! I am going back to see them.
Thanks to the Vista Ridge Family Dentistry family.

Austin Hunter

I did not ask for oral evaluation as I already had twice this year. I only made appointment for cleaning. they added it automatically for more greedy charge and added a few more fancy X-ray without letting me know. They did not provide serious oral evaluation also. They just had a look and the purpose is to persuade you to do some extra service such as sealing, etc. My wife once had a crown there, and it failed in one year, so they can find another way to charge a fee again for repairing it. If they made a crown too good, they will not have more opportunities. How smart is it!! The service is much much worse than before besides consistently “finding paths” to make money from patients.

Jackie Mascarella

Vista Ridge Family Dentistry dentists and staff always make going to the dentist actually pleasant. They are always kind and professional. I recommend them without reservation. They are the best!

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