SmileKrafters - Allentown Dentist

One of the staff (Joie) was absolutely amazing towards my daughter. She was very sweet towards us and her fellow staff and made us feel comfortable which is especially important since my daughter has anxiety . They also did great fillings . Thank you smilekrafters

After being here the first time , the dentist I had was amazing but he went onto his own practice. The next time I went for another filling, the girl Dr I got jabbed the hell out of me with novacaine, didn't even put the needle where the numbing jell went. Then she drilled my tooth on the surface an inside . While the hygienist filled the inside an disappeared to a different room ,came back 20 minutes later an said there under staffed, never filled the outside surface of my tooth an ofcoarse I couldn't tell because I was numb . So I called the next day when I seen it, they scheduled me 2 times an canceled it. So it's now a year later. I'm finding a different dentist

The building was very clean and the staff was friendly. Julia was a fantastic hygienist - she answered all my questions thoroughly and did an excellent job cleaning my teeth :)

If I could rate them at 0 stars I would. My wife was seen a month ago by the dentist, at which time she was diagnosed with 4 impacted wisdom teeth and an abscessed tooth. She was scheduled for a surgical consult 2-1/2 months out, in late July, and prescribed an antibiotic for the abscess. She was told that if the abscess flared up again at anytime before the consult, to call and they would renew the prescription. The abscess flared up again about a week and a half ago, and we both tried calling multiple times. Those calls were either not returned or utterly ignored. As I write this, we are now sitting in a hospital emergency room, because the pain has become absolutely unbearable. I strongly advise avoiding SmileKrafters at all cost. They are as useless as a milk bucket under a bull.

Claudina is the coordinator at smile krafter she is the absolute best at what she does and then some. She gets to the source of the problem and gets it handled. Thank God she is here. Blessings to you love . Thank you so much for always helping me .
Now the other women here arent so understanding and when they make an error they could care less. The attitudes that are given is horrible . But as long is Claudina is there she will most likely handle the situated with care and respect

Desiree and Chelsea did an amazing job! They made me feel comfortable and answered any questions I had ! I would definitely recommend SmileKrafters !!

Horrible!! They cancel your appointment and don't call you. When you try to make an appointment they tell you someone will call you back and they never do. They tell you they're going to get a pre-certification from your insurance to get work done and weeks go by and when you check with your insurance company your told that non was put through. They can't even keep dentist working there because they are so disorganized.I should have looked for a better dental office a long time ago.

Don’t ever go here, stay away. They performed 2 root canals on my 2 from teeth at the same time, went 2 times for 2 build ups over 2 months with the crown’s scheduled for another month away. However, one tooth broke off and now I have to have an extraction and I have no tooth in the front, how embarrassing, I had a wedding to go to which I did not because of it being so ugly My Daughter got such a terrible infection from her root canal that she was in the hospital for three days. They prescribed her two different medications which made her very very sick for a week after that with nonstop vomiting.😡😡

The people at the front desk are completely rude and not helpful. I live more then an hour away I am unaware of covid numbers for this area. We were informed upon entering that we needed masks. We told them we didn’t two weeks ago when we came for the consult. We were then informed things have changed. They said they called (my sons phone since he is over 18 they had his number) but the vm wasn’t set up. So I asked do you have masks or is there a place to get one. I was told no we don’t have any to give out. We don’t know where you can get one but if you don’t have one you can’t have your procedure done today.
Luckily there was a kind lady in the waiting are who had two masks for myself and son.
We sat down to fill out paper work and watched three different people enter and upon asking watched the same lady who told us no give three disposable masks.
While on the phone telling my husband what happened the lady next to me said she did the same thing to her. She had to go to ortho side to ask them for a mask.
I guess the front desk is only helping the people they choose. Very sad

If I could give 0 stars I would! I made an appointment for March 21st and the day before that appointment they called me to reschedule my appointment because their dentist had an emergency which fine no problem at all! Appointment was scheduled for April 19th I arrived an hour ahead of time since the drive was long because no one else could get me in anywhere for surgery. I get there and none of the dentists are in and they told me they couldn't see me..no call or ANYTHING! I wasted my time and my gas for NOTHING! I will never go back to SmikeKrafters and I will be sure to spread this all over social media (I have a large following on Facebook) and looks like this isn't the first time this company received bad reviews I should have known! Yet they will jump to charge patients if they cancel or show up late what a joke!!! They were nonchalant about telling me I couldn't be seen today too which was even worse! I will make sure my experience is spread all over so people know not to go here!