SmileKrafters - Allentown Dentist

I had the best experience at Smile Krafters with dental hygienist Jaime! I thought I was going to have a terrible time because it’s the dentist and ouch! But I didn’t, and everything was quick, smooth and painless! Thank you Jaime. I’ve never been so excited to come back for a cleaning :D

One of the worst dentist I’ve been too. They canceled my appointment in July of 2020 and rescheduled it for today. Today the call me and tell me I have to reschedule due to bad weather which I understand, but they once again tried schedule me for JULY. I haven’t had a check up or anything for that matter for a year and a half because they always reschedule it. On top of that whenever I go they always take like an hour to attend me and then an hour to help me schedule another appointment.

This place has the worst customer service. You travel over 2 hours away just for them to make up excuses as to why you can’t be seen. They are extremely unprofessional and I wouldn’t recommend this to my worst enemy.

My experience did not start out pleasant. I had an appt. I spoke with person who called me to confirm my appt. when I arrived due my appt 2 days later, I was told I did not confirm my appt. I made another appt and never received a call to confirm my appt so I called myself to confirm.
NOW FOR THE Pleasant experience. Let me first say I am a baby at the dentist. The Hygienist Jamie was absolute AWESOME. I HAD THE MOST AMAZING EXPERIENCE EVER!!!!! She was gentle, informative kind and caring!! Will only ask for her when I return??

I had a visit today for my son, but I recently missed my appointment and they were able to get me in so I did not need to come back at a later time. My hygienist was Jaime and I have had her in the past; she is very thorough. Overall great visit.

After setting the appointment 6 months prior for my toddler. i got throughout the week prior to my appointment 3 different confirmation of my appointment. Just to be told right when I showed up with a toddler early in the morning with raining that they have cancelled my appointment due to no- hygienist in the practice which it was probably a lie since the practice was full of patients. Not only didn’t they called or try to communicate this, they waited till I went into the office. When ask to re-schedule the lady told me the next available appointments were in 6 months from now. Like i haven’t just waited 6 months already for the appointment

Today was honestly the best experience I've had so far getting my cleaning! Jamie was so nice and so sweet. If I can ask for her next time I will! The music in the background was, in fact, the best. Overall, best experience yet! Thank you, Jamie!

This was my first time to Smile Krafters and I was very pleased with my visit. My dental hygenist Jaime was very caring but also extremely professional with her job. She cleaned my teeth very good and went over about proper brushing and flossing techniques. I will definitely be back for my next cleaning with her.

Jaime was great! She took real good care of me with my visit today! I would definitely recommend my friends and family! I couldn’t ask for a better dental hygienist! She was great! Thank you!

Super ghetto. Impossible to reach front desk when calling. When I do get ahold of the front desk they are super rude and nasty. Those girls that work in scheduling need to be fired. They also lack proper training!!! I was there 6 months ago for my routine cleaning and none knew what they were doing! It also takes an hour to actually have my teeth cleaned!!! I don’t understand why they schedule you for a specific time but then you aren’t seen until 1-2 hours. Not worth the headache. Go somewhere else.