SmileKrafters - Allentown Dentist

I learned about SmileKrafters because my daughter needed braces. I now take my 2 boys to the children dentistry. I also started to come here, I had Julia. She is very nice and treats you nice. I will continue seeing her for my teeth.

Very unprofessional. They turned my daughter away twice for ridiculous reasons without trying to resolve and proceed. My daughter has wisdom teeth that need to come out. This office has prolonged her discomfort for months. And now she must seek treatment elsewhere.

If I could give 0 I would. My appt was for 3pm
The dentist came in at 3:15 my son refused to open his open so that she could put the gel inside. But all she spend with him was like 7 minutes. And then after a while she told the assistant tell her that he needs to be rescheduled because its 3:30 already.I can’t believe this! How you have a license of pediatric dentist and you are not even patient.When you have kids around 7 yrs you should know they feel anxious and scared.

Gave 4 stars bc everything went well with my sons 2 wisdom teeth removed. I just have one question. Is it normal precedure to take back the patient, sedate them and remove 2 wisdom teeth all in about 20 minutes time? We got there at 830a.m and were out the door by 9. It felt really scetchy to me but i dont know what is "normal"

Julia the hygienist was awesome! She was so professional and polite, she explained everything she did on my teeth. I genuinely had a great experience.

NEW PATIENTS BEWARE! WORST DENTAL OFFICE EVER.

Reschedule after reschedule. "We're sorry, the person working today is sick and your appt is rescheduled for next month." Nevermind this is urgent and needs to be worked on. No reparations or care. They will reschedule you for no reason and use the fact that they're the only office that takes govt assistance insurance in the area. This is blatant disrespect and mistreatment of doctor patient relationship. Will be reporting to the BBB.

Edit 10/22: You've checked on zero details because I didn't state the patients name. Don't lie because it's convenient for you. Cookie cutter response proves my point exactly. All you care about is saving face. It's obvious to anyone with eyes that you care about money above patients health.

I came to get a broken tooth fixed and MGK and Jaylin took such good care of me. Jaylin was the the nicest assistant I’ve had take care of me in my whole life. I was soo scared and she actually calmed me with her kind, soothing words. She was great! HIGHLY RECOMMEND! Thanks Jaylin! Please never change! You’re the best!

The absolute worst place I have ever been they said they never received my medical records after my Dr sent them three times hardest place to get a phone called returnd back to you I drive all the way down there to get my surgery and the canceled it bc I took my seizure meds like I was instructed to and told me to find a different dentist bc he doesn't have time to deal with AlL this sadly I thought he was. Dentist and that was his job I guess I was mistaken I would never send anyone there bc of there incompetent and I was worried that they would even do the surgery safely I would really reconsider if you thinking about going to this place so you don't waste your time or worst

Very unprofessional they disenrolled me from the office because they canceled my appointment four times in a row stating the doctor was not going to be there and I expressed my concerns very professional and they still disenrolled me from the office.

Here’s a follow up they completely disenrolled me from the office but they’re recommending me to keep my children in the office which I disabled them and took them elsewhere. The lady is very disrespectful very unprofessional. They call every day to cancel your appointment, and then they provide multiple excuses Which they lie about the excuses. I don’t recommend this dentist to anybody. I suffered in so much pain that I had to be rushed to a different dentist to get my tooth pulled it got severely affected because this practice neglected my health.

You can never get ahold of anyone actually in the office. It’s the answering service and they forward messages that never get returned. If you leave a message on the actual voice mail it never gets returned. You sit in the waiting room for up to 2 hours. Then when you get to an appointment? They say the doctor had an emergency and had to leave. We need to reschedule. I ask what to do about the tooth pain and abscess in the meanwhile… well you can go to the ER.