SmileKrafters - Allentown Dentist

I went into SmileKrafters today for a 6-month cleaning appointment and had Julia as my hygienist. Julia did a great job and was thorough with the cleaning. She even recommended to me a string floss brand that would help in taking care of my gums better.

I’m taking the time to provide positive feedback for Sally Ann, a Dental Hygienist at SmileKrafters, Allentown, PA. We have been visiting Smilekrafters for around 10 years. A few days ago we went there for our dental cleanings and I was very impressed with Sally Ann, not only because she gave me one of the best dental cleanings ever, but because she was extremely efficiently, caring, and a true professional. She was meticulous in every detail to include updating my file and dental records. This type of personalized and efficient service is hard to find these days. Because of employees like her, we are choosing SmileKrafters for all of our dental needs. Keep up the excellent work!

I Had a cleaning done and two cavities filled. Sally Ann was my hygienist and did a wonderfull job cleaning my teeth and explaining everything. They did a great job, but more importantly was the mix up with my appointment that the receptionist handled for me. I cant recall her name but THANK YOU! I drove over an hour because i couldn't get an appointment in my area and they cleaned my teeth and filled two cavities while I was there! overall great place.

So far I’m very unhappy with this place. I have been waiting for 6 months to have my daughters teeth pulled. The first appointment I missed which is my fault. However I just got a phone call saying they have to push my appointment back even more because their doctor schedule changed. What the heck!!! I asked to be called if there were any cancellations and basically they said I have to call. How am I suppose to know when there is a cancellation!?!?!? My daughter needs these teeth pulled to begin the process of her braces and we have been waiting too long. If I knew it was going to be like this I would have gone somewhere else but I keep giving them more chances. Any other place would have worked with their patients and call to get us in sooner not keep pushing it back longer.

Dr. MGK was incredible! He was kind, compassionate, well informed and explained all of my options for treatment. He went above and beyond any dentist I've ever seen! His assistant Ryan was a delightful breath of fresh air.

I would 100% NOT recommend going here. I switched jobs and Smilekrafters was one of few the places to accept my new dental insurance. There was a multi-month wait to get in. Went for a cleaning, and they told me I had a cavity and I made an appointment to get it filled. I ended up switching my dental insurance and was able to return to my old dentist of 10+ years and they told me I wasn't even close to having a cavity.

#1 for the absolute worst staff ever. ABSOLUTELY NO PROFESSIONALISM. Always takes 5 months to get an available appointment for anything ortho, children, regular dental. They’re 100% undertrained because even though I’ve been coming here consistently for 6 years they still manage to get my wrong info-on top of that keep canceling my appointments even tho I give them the correct info to contact me. They still do not get it right and always cancel my appointments without my knowledge until I show up to the office. Sincerely am looking for a new dentist cuz I’m over their bs.

It was my first visit and I had Julia as my dental hygienist. She was super friendly and caring. I really felt taken care of. Definitely returning to her for all my future visits and I highly recommend her.

I said I would write a review but it wasn't just me I made an appointment for. I have state insurance my fiance does not. We waited over two moths for our appointment...Dr mgk himself said that's ridiculous. Then we showed up for our 8:45 and 10 am appointment. We were both brought to the back at our times. I got my filling done no problem dr helped me out. My fiance got nothing done they sent him home with a rescheduled appointment for the end of the week. I was not happy about it but I said hey they are trying. But dr mgk told Jonathan that the person who does filings aren't here. Even thought dr mgk just did my filling. His flings are important they are his front two teeth. You guys rly need to get your storys straight They call us to cancel the appointment and reschedule for the END OF JANUARY. YOU GUYS ARE KIDDING RIGHT. I WAS TOLD ON THE PHONE IF SOMEONE GETS SICK THERES NOTHING THEY CAN DO AND THEY ARE QUADRUPLED BOOK. NON OF THAT SOUNDS LIKE MY PROBLEM.. THANKS FOR MAKING US FEEL SPECIAL. NEXT TIME DOBT FORGET TO MEMTION WHOS TOGETHER IN THE OFFICE TO GIVE A DIFFERENT STORY. DR YOU MUST HAVE THE WRONG PEOPLE WORKING FOR U. and to have to wait over a year for a cleaning. 😂😅🤣 I guess anyone on state insurance will be toothless in a year...what am I saying even people with great insurance will be toothless as well

I drove over 40 minutes, waited 50 minutes in the waiting room, just for them to tell me the dentist “went home early”

I made the appointment THREE MONTHS in advance because it was the soonest they’d be able to see me, just for the dentist to go home early? Are you serious?? They tried to reschedule me for the next day but like most normal people, I have a job. A job I took off of specifically for this reason months in advance and cannot just take off again on such short notice.

They decide to “squeeze me in” which was honestly a waste of time. The hygienist asks if I want a teeth cleaning, I say yes. He takes maybe three minutes to actually look at my teeth before telling me I can go home and handing me a referral for somewhere else without ever cleaning my teeth. So in total I wasted almost 2 hours, after waiting for this appointment for three months. Horrible experience.