SmileKrafters - Allentown Dentist

Julia was very sweet and took good care of me and checked on me often while making conversation

I’ve been going back-and-forth to the dentist for six months trying to get my work done oral surgery the same dentist and my consultation that told me I could take a certain medication before my surgery, which I didn’t take, but it sucked on an ice cube at 4 AM at work and got refused my surgery. It’s a big runaround

6-month Cleaning 5/3/21- Jaime does it again! I love the clean and fresh feeling I have when leaving my appointment with her. She is just great and does her job exceptionally well. Thanks again Jaime!

I had Jaime as my hygienist and I have nothing but good things to say about her! She was professional, precise and was able to share all the information I need regarding my check up. I very much appreciate all her help!

SmileKrafters service was amazing.
the hygienist Sally Ann was so sweet, and gentle. Every time she did something she stopped and explained what she was doing and why. She also repeatedly asked if I was okay. Dr. Durai was great and quick. She came checked my teeth told me what needed to be done. She was quick and clear on everything. I was in and out with no issues from the office. I was even able to schedule my follow up appointments for my issues within the following week !

My son had an appt scheduled here for oral surgery. They called on the Friday prior to his appointment and left me a voice mail stating they needed to cancel due to the office would be now closed on the following Monday that my son couldn't get his surgery done. I tried calling them back numerous times to find out what's going on, still have no answers or another appointment. The set up they have for when someone calls to speak to someone is a joke. The line should go to staff on the floor that can help the patients not a call center. Would never recommend anyone waste time to go here.

Sally Ann did a remarkable job with my daughter we were in the waiting area maybe 5 min and once she attended my child she was explaining everything and getting the job done even introduced the new hygenist who was MGK did an awesome job as well than Joie did an amazing job with finishing up her sealents thank you so much Smile krafters.

This place is absolutely a mess. We called several times regarding the appointment making sure everything was set in stone with having wisdom teeth surgery. After 6 phone calls and several priority emails to make sure it was confirmed. All was set in stone and we went into the surgery room, they hooked up an IV and several other medical devices than deny doing the surgery contradicting everything they said. This place is a mess, they don’t communicate, waste of time. Can’t believe they put an IV in and everything before denying…

I loved everything it was wonderful my daughter dentist was dr shah he was really gd

Dr. Neela Covel along with others at the office are rude. They have a answering service but never return calls I had to call 3× in a row just to get a all back from the office. The answering service they use are not knowable at all. The front desk receptionist will see a line and instead of helping patients they give attitude and discuss work schedules while patients are waiting to check in or ask a question. The pediatric dental department is very child friendly and helpful I would NEVER EVER recommend the adult practice to anyone they treat people like trash.

I wholeheartedly agree with the post below mine re: Julia -- she was great!